Library: January 2003, New York State Department of Public Service

A challenge in many states, including New York, is guaranteeing an adequate supply of safe dependable electricity, especially during periods of peak demand. New York has responded to this challenge with a portfolio of initiatives to facilitate demand reduction as a means of maintaining the reliability of the electric system. This paper focuses on describing the different types of demand response programs offered in New York over the last three years and then highlights the results of evaluations of the programs and the role that enabling technologies played in program participantsí abilities to perform. This includes a summary of key results of the evaluation and the key insights gained on how to deal with real world evaluation challenges, including those related to survey design, response rates and customer segmentation. (Abstract only)